FAQs

Booking and Availability

You can check availability and book directly through our website. If you would prefer to speak to someone or have a specific question before booking, you are always welcome to get in touch and we will be happy to help.

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How do I book a cottage?


We generally require a minimum stay of 7 nights throughout the summer season. Bookings outside of the summer season are a minimum of 2 nights. Please contact us if you wish to enquire about a shorter/longer stay.

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What is the minimum stay?


What are your check-in and check-out times?

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Check-in is from 4pm and check-out is by 10am. If you need a little flexibility please get in touch and we will do our best to accommodate you.

Pricing & Payments

What is included in the price?

All our cottage prices include bed linen, towels, wi-fi and access to the farm grounds, swimming pool and games room. Please see individual cottages for more details and list of amenities.

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What is your cancellation policy?

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Free cancellation is available up to 45 days before your check-in date. Cancellations made less than 45 days before check-in are non-refundable.


How do payments work?

When booking directly through our website, a 30% deposit is payable at the time of booking. Your remaining 70% balance will then be automatically collected 42 days before your arrival date using the payment card provided at the time of booking.

For bookings made within 42 days of arrival, the full balance is payable at the time of booking.

All payments are processed securely through Stripe, and you will receive confirmation of each payment by email.

Please note: By making a booking, you agree to our Booking Conditions and Cancellation Policy.

Want to pay in full?

If you would prefer to pay the full balance at the time of booking rather than paying the 30% deposit, please contact us and we can arrange this for you.

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What are your booking conditions?

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A contract between you and the owner will come into existence when the deposit or full payment is received, and a booking confirmation is issued showing the confirmed holiday dates.

The contract binds you (the lead booker) & all the members of the party who are part of the booking. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.

Please be advised that no extra overnight visitors are allowed to stay at the property.

We or our representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.

You must not use the property except for the purpose of a holiday.

Smoking is not allowed in the property. Vaping or smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to, and any damage or extra cleaning caused will be at your expense.

Pets
 - We only allow 2 dogs maximum, no other kinds of pets.
 Dogs must be booked in and the cost is £30 per dog.
 Please don’t let dogs on the furniture, especially sofas and beds.
 Guests are responsible for cleaning up after their pets.
 Please clean muddy dogs using the outside tap and the dog towels provided.
 Stair gates are provided which help control where dogs can wander.
 If the property requires additional cleaning due to excessive dog hair or if dogs have been in the bedrooms, or on a sofa, we will charge a £50 fee to cover the extra cleaning costs.
 You are responsible for your dog and you will be charged for any damage caused by your dog.

Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss, damage or extra cleaning costs. These are to be paid for in full within 7 days of notification. If damage occurs and the owner must cancel and/or refund subsequent bookings, the owner may bring a claim against you for any loss arising as a result.

Please do not move any furniture from one room to another or any of the indoor furniture, furnishings or bedlinen outside.

Please remove shoes upon entering the cottage.

Please make sure you switch off lights, heating and any electrical appliances when you go out – we’re an eco-friendly holiday home.

Please don’t take any bath towels with you to the beach.

The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.

Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.

The client may in no circumstance re-let or sublet the property.

The owners shall not be liable to you or your holiday party for loss or damage to property, however arising.

All inventory must remain in the property and not be taken to another property.

You are responsible for the supervision of all members of your party under the age of 18 at all times.

Please respect other guests and try to keep noise levels to a minimum, especially between 11 pm and 8 am.

We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid.

Please use the designated barbecue utensils and clean the barbecue after use.

Fireworks, Chinese lanterns, firepits, candles and portable bbqs are prohibited.

Wi-Fi – the guest agrees to reasonable and lawful usage.

Any problem or complaint must be immediately reported directly to us to allow us the opportunity to resolve it.

Non-compliance with the house rules will be considered as a breach of the terms and conditions of the rental agreement. We reserve the right to terminate the booking with immediate effect and without a refund if they do not abide by the rules.

This property is privately owned and is our home. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own home.

The Cottages

Are the cottages suitable for young children?

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Yes — all of our cottages are family friendly and there is plenty of safe outdoor space for children to play. The covered swimming pool and games room are also hugely popular with little ones. Please note that the farm is a working environment so we ask that children are supervised at all times when outdoors. There are stair gates in all of the applicable cottages, as well as a high chair and travel cot. 


Are the cottages accessible for guests with mobility requirements?

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Due to steps, uneven surfaces and the rural setting, our cottages may not be suitable for guests with limited mobility. However, we will be happy to answer any questions that you have about our cottages and do our utmost to accommodate you. 


Is there parking at the cottages?

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Yes, there is private parking available for all cottages at Northcote Manor Farm.


Do the cottages have wi-fi?

Yes, all of the cottages have complimentary Wi-Fi.

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Dogs & Pets

Yes, dogs are very welcome, although we ask that there are no more than 2 dogs per cottage. There is a dog bowl, towel and some complimentary treats for your canine companion(s)!

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Are dogs welcome?


Is there an additional charge for bringing a dog?

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Yes, there is an additional charge of £30 per dog due to cleaning costs.


Are there good walks for dogs nearby?

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Absolutely - the farm has 33 acres of pasture and woodland for you and your dog to explore, and there is an extensive network of footpaths starting right at the farm gate. North Devon is a brilliant destination for dog owners.

Farm & Surrounding Areas

Is Northcote Manor Farm a working farm?

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Yes, Northcote is a real working farm with sheep roaming the fields. Guests are welcome to enjoy the grounds and take in the farm life. We just ask that guests respect the animals and the land during their stay.


What facilities are available on site?

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As well as the five cottages and the grounds to explore, guests have access to a small covered, heated swimming pool (May-October), a games room and a games field. 


How far is the nearest beach?

The sea at Combe Martin is just four miles away, and the famous beaches of Woolacombe, Saunton and Croyde are approximately a twenty minute drive from the farm.

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Is Northcote Manor Farm close to Exmoor?

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Yes — Exmoor National Park is just two miles from the farm, making it a brilliant base for walking, cycling and exploring the moor.


When is the swimming pool open?

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Our outdoor swimming pool is available for guests to enjoy during the seasonal opening period.

Open: May - October (seasonal) between 8:30am and 8pm daily.

Features: heated and covered. 8m x 3m and 0.75m - 1.75m in depth.

The swimming pool is shared with guests staying in our other holiday cottages and there is no booking system. Guests are welcome to use the pool at any time during opening hours. Although the pool is shared, it is rarely busy throughout the day. Many of our guests spend time exploring North Devon’s beaches, countryside and local attractions, so there is plenty of opportunity to enjoy the pool in a relaxed setting. We simple ask everyone to be considerate of others so that all guests can make the most of the facilities during their stay.